If you are using a third party Nameserver, we do not manage your DNS Records. In order for your mail to work if it is hosted by us, you will need to adjust your DNS records on your Third Party Provider's DNS Management system.
1. Access your DNS Records with your third party provider (if you do not know how to do this, contact support with your third party provider).
2. Input the following records:
MX Record
Host Name: @.yourdomain.example
Record Type: MX
Priority: 0 or 1
Address: mx0.cheaperdomains.com.au
Example
SPF Record
Host Name: @.yourdomain.example
Record Type: TXT/SPF
Address: v=spf1 a mx include:cheaperdomains.com.au ~all
Example
DMARC Record
Record Type: TXT/SPF
Host Name: : _dmarc.yourdomain.example
Address: v=DMARC1; p=quarantine
Example
3. Once these records have been input, make sure to save them.
Note: If you can't find an answer to your problem click Here to open a support ticket (requires log in).